System Support Centre

GIMS is supported by a business rule and rating engine, called the System Support Centre, which is extremely open and flexible. The unparalleled architecture improves time-to-market, reduces support and maintenance costs by enabling business analysts to change rates and products at any time, without any knowledge of programming.

Change in rates and coverage can be setup, tested and distributed well in advance, and become effective instantly on a scheduled date/time, simultaneously in the main system and in all remote point of sale locations. Changes, that in the past with legacy architecture could take months to change, test, and deploy, are reduced to days and weeks.

The System Support Centre, via the use of table based setup, provides rating, processing rules, and edits for all personal and commercial lines, across all P&C insurance transaction types.

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